Quality management Plan Report Writing – Management Assignment Help

Assignment Task

Task

Instructions to Learners: 

• This summative assessment can be completed in class or at any other convenient location. 
• Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor. 
• Please use the following formatting guidelines to complete this assessment task: 
• Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided.

Instruction to Assessors: 

• You must assess student’s assessment according to the provided Marking Criteria.
• You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission. 
• You must provide students with detailed feedback within 10 working days from submission.

You are required to create and document a Quality Management Plan for a project entailing civil construction for road maintenance works in a local council.  The construction project and the council will be determined and specified by your Assessor.

1. Introduction:

This document defines the quality management practices and processes <> will observe during the Road Maintenance Council Contract’s (“RMCC”) term.This Plan is part of Council’s RMCC Contract Management System. It should be read in conjunction with Council’s Contract Management Plan which provides the framework of the system.

1.2 Purposes of Council’s Quality Management Plan:

The purposes of Council’s Quality Management Plan (“QMP”) are to:

• Define Council’s management of Quality processes when delivering the RMCC Services, 
• Provide guidance to Council staff on Council’s obligations under the RMCC,
• Assure the RTA that Council is fulfilling its obligations regarding the RMCC,
• Define the responsibilities of the Quality Management Representative under the RMCC (the responsibilities and authorities of other positions are set down in the Contract Management Plan and other functional plans) and
• Set down the frequency and responsibilities for management review of this Plan,

1.3 Practice of Quality Management: 

Council’s underlying principle of quality assurance is the quality management cycle.

Quality planning is:

• Determining what to do – the processes which lead to the end result required by the customers,
• Assessing what can go wrong and the consequences to the quality of the end-result,
• Deciding the “right” way to do each process to minimise the risk of mistakes or waste, 
• Choosing key points to check that each process is effective, defining what to check and how to check then reporting and
• Reviewing the reports and, where appropriate, improving the processes.

2. Determining the Requirements:

In the RMCC, the customers’ requirements are determined by:

• Joint inspections and Joint Planning Assessments – to develop a programme of Services to be carried out during the current financial year,
• Developing an Asset Inspection System – which ensures each road is regularly and systematically inspected to identify defects and subsequently to confirm that repairs have been done.
• Carrying out inspections in accordance with the Asset Inspection System (see Council’s Contract Management Plan Appendix E) to identify any defects which have reached the Intervention Requirements nominated in RTA specifications.