Assignment Task
Task
Supply chain management refers to the handling process of the whole flow of goods and service production in a company from the initializing stage to the distribution of the goods and services to the consumers. With the new technologies emerging, supply chain management has evolved from traditional operation using manuals, logistics, and human-induced labor throughout the SCM links to a more fast and digitalized chain flow of goods and services to the consumers. A successful SCM requires an adequate flow of information within the company, companies’ stakeholders, and consumers. Generally, the information management systems (IMS) are the database and transaction management systems that integrate all financial and other relevant information from all different managerial levels, giving out a final regular report on the companies’ progress. One of the known international companies which have implemented the IMS database program is Starbucks. This paper will be describing IMS for Starbucks, the overall companies’ assessment, addressing the importance of continuous investment in the company’s supply chain IMS. In addition, it will analyses the Starbucks information management system concerning the company’s objectives, analyzing the IMS technology and all relevant IMS features which enhance the SCM of the Starbucks company.The Starbucks and IMS Starbucks company was started in 1998 as a partnership program with the grocery products of Kraft Foods Inc., which is the second world-known largest food and beverage company and leading in the USA. The partnership allows Starbucks company to supply the final coffee products to the consumers. At the same time, kraft Foods are responsible for marketing, distribution, and all in-store SCM activities, which oversee the finalization of the final coffee products before Starbucks picks for distribution to over 25,000 US supermarkets and wholesales (Chuang, 2019). This has significantly seen the expansion of the US coffee shops as the two companies have partnered to see they all meet consumer satisfaction. The IMS serves as the middle overseer managerial of the Starbucks production activities at large. Starbucks Coffee company ltd has created a system called IRIS (Intelligent Restaurant Information System). The IRIS feeds the Starbucks managers with the required information, which aids in understanding where the company needs modification and what will be done for a continuous successful deliverance of the services and goods to the consumers (Kanokworapan et al., 2017). The central core aim of this IRIS system is to enhance crate the relationship between the company and the consumers to meet a sustainable competitive advantage and thus thrive in the current competitive business environment.
The Starbucks’ work station manager serves as the backbone of the companies’ computer system, which oversees information flow to all relevant stores giving a timely information flow for effective work operation. Starbucks uses a regular DSS information system in cooperation with the unites states of America company called Oracle. The oracle is essential in enhancing the Starbucks IMS database as it generates and combines monthly Starbucks information reports whereby the companies’ important decision is based as per the said combined generated reports. The star bucks IMS enhances the company’s easy flow of the transactions system analysis, the Supply chain management systems, the combination of words for practical and workable decision support systems, and finally, enhances and oversees the customer relationship management systems.The Starbucks inventory management correlates to the firms’ SCM since it involves both manual and digital monitoring, especially in coffee cafes. However, due to technological development, the company has comprehensively advanced digital office automation systems to monitor the café’s progress (Pina et al., 2029). The automation monitoring system has seen significant changes by enhancing and improving managerial skills and elevating a good decision-making capability to the Starbucks employees capable of meeting the consumers’ satisfaction demands. These have seen Starbucks effectively have a smooth and quality management and coordination of all its businesses, sales, and distributions since the overall organization structure has led successfully.
Analyze how technology is used for managing the company’s transportation and warehousing network using relevant examples.
The Starbucks mission aims to inspire and nurture the human spirit advocating for “one person, one cup, and one neighborhood at a time,” which creates unity and togetherness by meeting consumers’ demands. Starbucks company is currently one of the most recognized global brands. It continuously presses forth to remain on top by occasionally evolving with new technology to reach and satisfy many consumers. Currently, Starbucks operates in over 65 countries with over 21,000 coffee stores internationally. As per the company’s annual revenues collection report, 79% of revenues are collected annually from the company’s operating stores. This calls for a technological review that will critically aid in managing the company’s transportation and warehousing networks. The Starbucks coffee ltd continuous expansion of local and international businesses called for a logistic team that saw perfect strategies and technologies for mastering the transportation and warehousing of the coffee products for easy accessibility and timely flow of goods and services to consumers.Therefore, the company involved every SCM link from the movement of produces to warehouses, processing to being sold as a final coffee product consumer to be actively involved in the decision that will necessitate the logistic transportation program. After thorough research and analyses, last year, Starbucks announced working on a block-chain enabled Microsoft website system. According to Jayashree et al. (2021), the system will pair with mobile gadgets, which will significantly aid the consumers in tracking the coffee beans they purchase together with the coffee they drink. This system chain service will dramatically create a transparent electronic online booklet that supply chain consumers will use for data input transactions. This will attract substantially more consumers and aid in improving the sales market since the consumers will gain trust with the company’s transparency on its overall production and transportation activities globally
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